* Is my customer information stored securely?
Yes, definitely. Your customer information and all information belonging to you are kept securely. It is not possible for anyone but you to reach it. The information we provide is completely encrypted and stored.
* Can I change my billing address?
Invoices created with the completion of online shopping are not sent physically. If the product is not shipped within 2 (two) days after the order is placed, you can change your address.
* How many days is the shipping time of the product?
* Is the product original?
The time for orders to be prepared and shipped (unless otherwise specified) is 3 (three) to 5 (five) business days following the completion of the purchase. This period does not include weekends and public holidays. When your order is shipped, you will be notified with your e-mail address registered in your membership account. You can also track your order in the "My Account-My Orders" field after entering your membership account.
* What are the Call Center working hours?
All of the products sold by the tribray.com company are invoiced and original. All of the products are sent to you by the tribray.com team for printing.
* What is the number of installments in orders?
All of the products sold by tribray.com company are made by PAYTR. The number of installments you can make for your orders via PAYTR are stated below.
Our call center (0535 388 49 75) serves between 09:00 - 21:00 on weekdays.